Home › Our Castle › Safety & quality
Your child's safety & wellbeing
A licensed early childhood service, reviewed by the Education Review Office in September 2026.
What ERO found
Independent evidence, not just our word
ERO's Akarangi Quality Evaluation in September 2026 looked at how children learn, how teachers grow, how leaders work and how the centre is governed. Here is what they said.
“Children experience a culturally responsive learning environment where they actively participate, express their ideas and demonstrate a strong sense of belonging and wellbeing.”
“Teachers meaningfully support children's spoken language development through warm, responsive interactions.”
“Leaders foster a culture of relational trust across the service.”
Health & safety
How we keep children safe every day
Since 1 September 2026, early childhood services are licensed and regulated by ERO under the updated licensing criteria. These are the practices behind our licence.
Secure, gated siteControlled entry, and every child signed in and out by a known adult.
Police-vetted staffSafety checks completed before any staff member starts work.
First aid trainedCurrent first aid certificates across the teaching team.
Sleep checksRegular, recorded checks on every sleeping child, following safe-sleep practice.
Teacher-to-child ratiosWe meet the required ratios in every Castle, with 100% qualified or in-training teachers.
Shade & sun safetyShaded outdoor areas, sunhats and sunscreen in summer.
Food safety & allergiesMeals prepared in our own kitchen with allergy and cultural requirements recorded for every child.
Emergency proceduresRegular fire and earthquake drills, and an emergency plan every family can see.
Our policies are available at the centre. Ask on your visit and we'll walk you through any of them.
Ask us anything on a visit
The best way to judge a centre is to see it. Come and meet us.